1. Who We Are 

 

Ecodrive Mobile is a trading name of Ecodrive Logistics Ltd, a company registered in England and Wales. We are the data controller responsible for your personal information.

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• Registered Company Name: Ecodrive Logistics Ltd

• Company Registration Number: 13225887

• Registered Office Address: Office 324c, The Pinnacle, Station Way, Crawley, RH10 1JH

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2. What Data We Collect

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We collect and process personal information that you provide directly to us when you make an enquiry or book a service:

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• Contact Details: Your name, phone number, and email address.

• Vehicle & Location Data: Your vehicle registration, make/model, and the address where you require the service.

• Technical Data: Your IP address and information about how you use our website (via cookies).

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3. How and Why We Use Your Data

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We only use your data for legitimate business reasons:

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• Providing Services: To provide quotes and carry out mobile tyre fitting, diagnostics, and repairs.

• Communication: To contact you about your booking or respond to WhatsApp/web enquiries.

• Legal & Tax: To maintain accurate records for tax and insurance purposes.

• Marketing: If you have opted in, we may send you occasional special offers (you can opt out at any time).

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4. Lawful Basis for Processing

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Under UK GDPR, we rely on the following legal grounds:

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• Contract: To fulfil our service agreement with you.

• Legitimate Interest: To manage our business and provide a high-quality service.

• Legal Obligation: To comply with UK tax laws.

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5. Data Sharing

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We do not sell your personal data to third parties. We only share information with:

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• Service Providers: Such as website analytics (Google Analytics) or cloud storage used to run our business.

• Legal Authorities: If required by law (e.g., for insurance claims or tax audits).

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6. How Long We Keep Your Data

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We keep your personal details for as long as necessary to provide our services and for up to 6 years thereafter to meet legal, tax, and insurance requirements. After this period, your data is securely deleted or anonymised.

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7. Your Rights

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You have the right to:

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• Access: Request a copy of the data we hold about you.

• Correction: Ask us to update any incorrect information.

• Deletion: Ask us to delete your data (where we are not legally required to keep it).

• Object: Stop us from using your data for marketing.

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To exercise these rights, please contact us at 07888 288 369. We will respond within one month.

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8. How to Complain

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If you have concerns about how we use your data, please contact us first.

You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk/concerns.